Shipping policy

SHIPPING POLICY

Last updated: 02/10/2026

PROCESSING TIME
Orders are processed within 1-3 business days after payment
confirmation.

SHIPPING TIME
Estimated delivery times:
- Europe: 3-7 business days
- Rest of the world: 7-14 business days

These are estimates and actual delivery times may vary due to
customs, carrier delays, or other factors outside our control.

SHIPPING COSTS
[Free shipping on all orders / Shipping costs calculated at
checkout — adapt to your actual policy]

ORDER TRACKING
Once your order ships, you'll receive a confirmation email with a
tracking number so you can follow your package's journey.

CUSTOMS & IMPORT DUTIES
For international orders, you may be responsible for customs fees
or import duties imposed by your country. These charges are not
included in your order total and are the customer's responsibility.

LOST OR DELAYED PACKAGES
If your order hasn't arrived within the estimated timeframe,
contact us at nuvelleshopp@gmail.com and we'll help track it down.